10 Strategies for Successful Holiday Direct Mail Marketing

Holiday direct mail marketing strategies

10 Strategies for Successful Holiday Direct Mail Marketing

It's 2022 and people are starting EVEN EARLIER than usual!

For the first time in history, holiday sales are predicted to rise above 1 TRILLION DOLLARS in the US this year!  Are you prepared?

Capitalize on the busiest shopping time of year by increasing your marketing efforts this holiday season. The earlier you get your message out to consumers the better your chances are of attracting new consumers and loyal customers to your business.

You’ll give your business a boost for the following year as well. Capture their attention with a carefully planned and executed holiday direct mail marketing campaign. Let’s take a look at ten easy things you can do to improve your marketing campaigns this holiday season.

1. Use Oversized Direct Mail

Help divert consumers attention to your message and offers

Capture consumers’ attention and show them just the important information. Such as, who you are, why they should shop at your store, and what specials you have. The oversized mailer helps divert consumers’ attention away from other mail pieces like standard postcards and letter-sized mailers. Once you have their attention, hit them with stunning graphics while giving them just what they need.

77 percent of consumers sort through their physical mail as soon as they get it.

Ashley Oversized furniture mailer

2. Use House Lists To Improve Response

Increase your ROI by sending mail to your current customers

Sending your holiday direct mail marketing mail pieces to new prospects is a great way to build a customer list. However, sending to your house list (a list of customers you’ve built using current customers that have purchased from you) is a fantastic way to increase your response rate. If a customer has already purchased from you and had a positive experience then they are probably willing to purchase from you again. People typically go with what they know and what they’re comfortable with. Remind them that you’re still around and that you want their business again. Retaining current customers improves your bottom line because you spend less money doing so rather than converting new prospects.

You spend less money getting a customer to return than trying to convert a consumer into a new customer.

3. Incentivize With Offers & Gift Cards

Give them an incentive to shop with your business

Part of what makes direct mail so fantastically appealing to marketers is that it gives them the potential for multiple impressions compared to email. If your message is compelling, and your gift card and/or offers are highly enticing, then it’s possible that your customers will put a gift card in their wallet,  leave it on their kitchen counter or put it on their fridge. 

Your customers might not go running out to use them right away. However, if they’re interested they will keep your mail piece in their home instead of throwing it away. Essentially, you have given them a constant reminder of your business. There are plenty of different types of direct mail you can improve with offers.

Killer 2 3D Mailer

4. Don’t Neglect The After Season Shopping

Consumers will still be purchasing after the season is over

The Holidays are a perfect time to push products and incentivize offers. But, don’t forget that shopping doesn’t stop after the Holidays are over. Plan for the late-gift-getters and the vacation-takers to give your business a small boost while others are ramping down. Planning to do so with your holiday direct mail marketing campaign will help you capitalize on the holiday rush long after it has passed.

New customers given gift cards by relatives can be turned into loyal, returning customers with the right in-store experience. Focus on customer service during the week between Christmas and New Years.

5. Lift Response With Spectrum’s Easy Omni-Channel Solution

Spectrum Mail Plus integrates your mail with online channels

Instead of just sending out a traditional solo direct mailing, Spectrum Mail Plus combines your direct mailer with seven digital technologies to create omni-channel direct marketing to digital advertising that increases your ROI by reaching your target audience on multiple channels simultaneously.
It’s easy! All you need is a website or landing page and a Facebook/Instagram account. Spectrum does all the setup and serves ads on your behalf.
Holiday Omni-channel marketing campaign

Increase your average marketing campaign RESULTS by 23-46%

Direct mail pieces are mailed to your target market. This tried and true marketing medium yields marketing RESULTS by delivering your well-designed message right to your prospect’s mailbox.
Then, your Spectrum Mail Plus omni-channel marketing campaign touches your audience simultaneously across the web while tracking engagement – including visits to your website.

Most sales are made between the 8th and 12th impression! Perfect to hype holiday sale events and promotions!

6. Combine Direct Mail And Email

Give your holiday campaign a lift

Consumers are more likely to make a purchase when they’ve been introduced to your brand multiple times. The more a consumer sees your holiday direct mail marketing message, the more confidence they have in purchasing from you. Make a memorable introduction with your direct mail piece and follow up with an email to the same list or geographic area. Creating a campaign that tells the same story multiple times in multiple mediums allows you to use repetition to your advantage. Remember that a message will stick with a consumer the more its repeated.
winter sale email and direct mail program example

Remind them with social media ads

If you want to go the extra mile you can always implement a social media ad campaign. Social media campaigns are great especially when consumers are spending 35 to 50 minutes a day on Facebook alone. Make sure you’re making the best use of your marketing budget by spending it where people are already looking.

Social media users spend around 50 minutes per day looking at content.

7. Reward Loyal Customers

Making a customer feel appreciated is a fantastic way to keep them coming back

Reward a loyal customer to keep them coming back. It’s easier and cheaper than sourcing new prospects. If a current customer has already had a positive experience with you they are less likely to seek out a new store or retailer. Even a small gesture like offering 5% off the total order is welcomed by your customers. Consider using personalized direct mail to make it more impactful.
Personalized Flyer

8. Start Early

The more time your marketing message spends with consumers the better

If we’re being honest, we all notice when a retail location starts putting out Christmas decor way too early. It’s not even Halloween yet, but, the Christmas decorations and gifts are already taking up half of the seasonal aisle. What if we said that’s not a bad thing? Hear us out! Consumers don’t want to wait until the last minute to make all of their holiday purchases. Typically, they want to get everything done as early as possible to avoid the mid-season rush and the large crowds.

Just because you’re prepared doesn’t always mean your customer is

Unfortunately, no matter how well prepared they are, there’s always a few (hundred) people who are rushing to buy gifts and cards the day before Christmas. Shops give their customers a chance to avoid major headaches down the road by putting out holiday material early. Get your marketing message out early as well to make the customer aware of their ability to start shopping.

Starting early gives your marketing message more time to sit with your customers. Sending them one piece of direct mail is rarely enough to get them to buy, especially long-term.

Another reason to get things done early is that a consumer will need that time to make a decision. Slowly and subconsciously they need to start to decide that they’re going to make some holiday purchases. If you’re an auto shop offering a winter tune-up you’ll need to do something similar with your marketing. Make people aware that they can get a tune-up and winterize their vehicle before they get caught in that first blizzard of the season.

9. Convey Emotion

Consumers respond well to emotion so show a little in your collateral

Using power words like “FREE” and “ON SALE!” use to be enough to catch the eye of a consumer. While that may still be true to a degree, it’s just as important to appeal to the sentimental side of your customers. Consumers don’t want selly words and flashy text. It will catch their attention, but, after you do so, you should talk to them as a friend. Create an emotional connection with your customers to build your business and establish trust in your brand. A touch of heart or human emotion will get a lot further than “BUY NOW!”
all metals holiday mailer card

10. Send A Thank You Card

With no agenda and no pressure show gratitude towards your customer so you’re the first place they shop

Thanksgiving isn’t a major buying holiday. We all know Black Friday is right around the corner though and is one of the biggest buying days of the year. You can utilize Thanksgiving as a way to send your loyal customers some gratitude. Send them a personalized holiday card with a small no-strings gesture of kindness. Use this as the first opportunity to set up the marketing messages you’ll be sending in the weeks leading up to Christmas.
Thank you card kit

Thank your customers and show your gratitude for them. It will go a long way when you’re ready to hit them with the offers and sales.

So What Is The Best Holiday Direct Mail Marketing Strategy?

There is no one tip on this list that’s going to significantly boost your marketing campaign beyond all others. However, the combination of all of these strategies is sure to help you succeed. Using all of these tips will help create a campaign that really speaks to your customers on a personal level. It will also make you more memorable during this highly competitive time of year.

Send early, send often, and stand out!

The takeaway here with holiday direct mail marketing is to be the first on customers mind. So send early and send often! Make sure when your customer sees your message throughout multiple channels that it’s consistent, includes special offers, conveys emotion, and also stands out. Making sure you touch on these main points is key to a successful holiday marketing campaign.

We’re here to help.

Whether you are current client or new to direct marketing, our marketing experts, experienced in your specific industry, will help you utilize these tips to create the perfect holiday direct mail marketing campaign.

Direct Mail Response Rate Report 2021

direct mail response rate report

Direct Mail Performance

Direct mail still delivers the highest return on investment!

direct mail response rate report


Direct mail coupled with other marketing platforms tops the list with 112% ROI!

The Association of National Advertisers (ANA) has released its long awaited 2021 Response Rate Report (membership required) that once again reinforces direct mail ROI as the highest of all channels they studied. Once again proving direct mail is the most effective marketing solution.

As has been reported over and over, all marketing channels (email, social media, paid search, digital display, sms, and direct mail) have seen independent success as standalone efforts, depending on how they are focused.

Leveraging a multi-format offering across multiple production platforms, direct mail ROI topped the list at 112% ―a stronger return than from any other channel!

That may explain why nearly half (46%) of study participants said they planned to increase their use of direct mail in the next twelve months.

The partnering of direct mail with other channels continues to prove to be the catalyst of increase response.

Looking to increase your direct mail marketing campaign response by 23-46%?  Learn more >

ROI of Marketing Campaigns by Medium

Study participants who sent letter-sized envelopes to prospect lists through direct mail reported the highest ROI of all media in 2020 (112%), followed closely by SMS (102%) and email to prospect lists (93%).


  • Direct mail ranks fifth for usage in marketing campaigns, averaging 38 percent across all industries. The industry segments reporting the strongest use of direct mail for marketing campaigns were Automotive (70 percent), Travel and Hospitality (53 percent), and Financial Services (52 percent).

  • For respondents who track direct mail response rates, over half use online tracking capabilities (59 percent), such as Personalized URLs (PURLs). The use of codes or coupons ranked a distant second (29 percent), followed by call center or telephone inquiries and matchback (25 percent).

  • The top reported purpose of direct mail by B2B and split B2B/B2C marketers was to generate leads. However, the primary purpose among B2C marketers was equally divided between making a direct sale, driving traffic to retail locations, and engaging prospects/customers.

  • B2B marketers were most likely to report the use of “house” (customer) mailing lists, whereas B2C and split B2B/B2C marketers were most likely to use a combination of “house” and “prospect” lists.

  • The most popular direct mail format sent to “house” lists was letter-sized envelopes. None of this study’s B2C participants used oversized envelopes. B2B and split B2B/B2C marketers were the most frequent users of dimensional mail.

  • The mail format that produced the best ROI to “house” lists was postcards (92 percent). The mail format that produced the best ROI to “prospects” lists was letter-sized envelopes (112 percent), the highest of all media types. Other notable mail formats to prospect lists include dimensional and oversized envelopes, both of which eclipsed the 90 percent ROI threshold.

  • For direct mail sent to “prospect” lists, 39 percent of respondents reported the primary purpose was to engage potential prospects.

  • The most popular direct mail format sent to “prospect” lists was letter-sized envelopes. Split B2B/B2C marketers were the most frequent users of letter-sized envelopes to “prospect” lists, followed closely by B2C marketers who send postcards.

  • Regarding future use, 46 percent of this study’s participants plan to increase their usage of direct mail in the next 12 months


Direct Mail coupled with other marketing platforms tops the response list with 112% ROI!

Based on the DMA’s “Direct Mail Response Rates 2003-2018”, House List response rose 125% from its 2015 levels and Prospect Lists (acquisition) rose 400% for the same period.

Average direct mail ROI ranges from of 85% to 112% depending on direct mail formats and list usage.

Preferred by more than half of marketers, the letter-sized envelope is the most used direct mail format for both house and prospect mailings. Postcards are a close second, with 49% of marketers using the compact format when mailing to house lists and 51% when mailing to prospects. House lists receive oversized envelopes 21% of the time and dimensional packages 19%. When mailing to prospects, dimensional packages (29% of direct mail mailings) are 3% more likely to be used over oversized envelopes (used with 27% frequency).

Speak with a Spectrum marketing expert to discover which mail formats, lists, and mailing programs will deliver the highest predicted ROI for your specific business and industry.  Contact Us >

Woof Meow Mailer in hands


Open Rates on Informed Delivery Emails in Comparison to Prospect/House Emails are NEARLY DOUBLE

Response Rate Report participants reported average email open rates of 32% when sent to prospect lists and 37% when sent to house lists.

While both of these figures are up compared to results reported in 2020, it is notable that they significantly lag the open rates for Informed Delivery emails that are consistently north of 60%.

The open rate for Informed Delivery email is impressive — 64% to 80%.

Informed Delivery from Spectrum Mail Plus

Spectrum can easily add Informed Delivery to your next direct mail campaign.  Learn more >

Most Used Mediums

The study revealed that email was the most used medium in all campaign types (B2B, B2C, and split B2B/B2C), averaging an 82 percent usage rate among respondents. Social media came in second at 74 percent. Beyond email and social media, the report included overall findings for paid search (51 percent), digital display advertising (42 percent), direct mail (38 percent), and SMS (18 percent).

  • Most respondents came from small companies with annual revenues of $25 million or less (56 percent), 24 percent from medium-sized companies (between $26 and $500 million in annual revenue), and 20 percent from large companies (over $500 million in annual revenue).
  • Sixty-five percent of respondents reported revenue growth at their organizations in the most recently completed fiscal year.

Future Marketing Channel Strategy

Nearly 80% of ANA respondents plan to continue or increase the use of direct mail.

At least half of those surveyed plan to increase their use of email, paid search, social media advertising, and SMS over the next year. Social media advertising usage is the least likely to decrease. In the future, DTC participants are most interested in learning more about QR codes, organic search, and live chat technologies for direct marketing use.

How Direct-to-consumer (DTC) marketers are using direct mail

Among DTC marketers, the intent of a direct mail campaign is equally divided amongst making a direct sale (17%), engaging prospects (17%), engaging customers (17%), and driving traffic to retail locations (17%).

Customer communication (12%), lead generation (8%), and brand awareness (4%) are also among top priorities for DTC mailers.

Most DTC direct mail campaigns include a combination of prospect and house lists. 

75% of DTC marketers prefer postcards when mailing to prospects.

 When mailing to house lists, letter-sized envelopes (61%) are used most frequently.

Industries using direct mail marketing

Automotive is the number one industry using direct mail (70%), followed by travel and hospitality (53%), financial services (51%), and retail (48%). Nearly half of marketers use the offline channel for B2B products and services (42%), financial services/insurance (41%), and health care (40). Consumer products and services (36%), technology and communications (31%), and publishing/media/entertainment (29%) complete the top ten mailers.


Online tracking, such as Personalized URLs (PURLs), is the preferred response rate tracking method by 59% of respondents. Codes or coupons (29%), call center or telephone (25%), match back (25%), and linked sales transactions (20%) follow. Derived or calculated (13%) and list coding (8%) are the least used response metrics.  Learn more about how to track your mail campaigns here >

All this makes print more powerful than ever for marketing.

Haptics, the neuroscience of touch, holds that being able to touch something makes us feel differently about it — we place greater value on it. Thirty-six percent of people report having brand recognition after seeing a piece of print; just 18% report brand recognition after seeing a digital ad.
brand recognition print vs digital
65% of consumers say mail lifts their spirits

There is also digital fatigue.

Digital advertising fatigue can also contribute to increase interest in direct mail marketing. According to a study by Sappi, 65% of consumers agree that mail lifts their spirits. Households receive on average just two pieces of mail per day, versus 157 email messages. Plus, with 7 in 10 white collar workers in the U.S. still working from home, mail is a welcome distraction. It’s part of the reason the USPS is consistently ranked as the most popular entity in government.

Mail is more important than before the pandemic and could offer the physicality missing at retail.

The pandemic has affected shopping behaviors, notably retail shopping which means the mail is a new source of information and inspiration.

Woman reading mail


Direct mail isn’t an all-or-nothing proposition. It plays well with digital communication.

There’s a 28% increase in conversion rate for marketing when direct mail and digital ads are used together as a one-two punch. And consumers say they prefer to receive direct mail and digital over any other media, including social media.

Those facts suggest that if your retail marketing strategy has defaulted to digital only, you’re missing an opportunity.  Don’t miss out >

DIRECT mail plus retargeting

  • 96% unique visitors leave your website without purchase/signup

  • 26% will return to your site to take action after being retargeted with display ads

  • Use mail to get them to web and retargeting to get them to return. Explore the technologies available that tie together your physical direct mail and digital.

Design Tips

You have five seconds to get your mail opened or ditched. Let your design team bring you more impactful ideas that are right for your specific audience.

  • Make it highly visual; we process images 60,000x faster than text
  • Use either real handwriting or a handwriting app for a more human, genuine feel
  • Employ the envelope back as a billboard and the flap side as address side
  • Be creative with paper stocks, dimensions, inks and folds. If your potential customers value sustainability, choose eco-friendly paper stock
QR Code Interactive Mailer

The increased level of direct mail response in the last 3 years represents a remarkable reversal of the previous trend and underlines the fact that something truly amazing is happening in this traditional channel.

Don't miss an opportunity to enjoy a superior marketing ROI!


*All relevant data has been pulled from this year’s ANA Response Rate Report 2021. (Source: ANA Response Rate Report 2021)


USPS Informed Delivery from Spectrum

Informed Delivery from Spectrum Mail Plus

Direct Mail With Informed Delivery® By USPS®

Informed Delivery from Spectrum Mail Plus

What Is Informed Delivery® Email Service?


Informed Delivery® is a free subscriber based email notification service offered by the United States Postal Service. Residential consumers receive a digital preview of their household’s incoming mail scheduled to arrive soon directly in their email inbox! Informed Delivery® allows subscribers to view greyscale images of the exterior, address side of letter-sized mailpieces and track packages in one convenient location.*

Users can also view their incoming mail by using the free USPS Informed Delivery App anytime, anywhere on your phone or tablet.


Informed Delivery® offers businesses the opportunity to engage users through a digital advertisement along with their scanned mail piece that generates additional consumer impressions, interactions, and insights.
*Images are only provided for letter-sized mail pieces that are processed through USPS’ automated equipment.
Spectrum USPS Informed Delivery

How Does Informed Delivery® Work For Consumers?

Users have the ability to view grayscale images of the exterior, address side of letter-size mailpieces arriving soon. And in some cases with oversized mail, a full-color representative image. Mailpiece images are available via email notification, online dashboard, or mobile app.
  1. Consumer signs up for Informed Delivery® on USPS.com.
  2. Mail is scanned at the USPS sectional facility producing an image during processing.
  3. Images are matched to delivery points and mailer interactive campaigns are applied.
  4. User receives mail piece images via Informed Delivery® daily email.
  5. User receives physical mail pieces in their mailbox.
ID Phone Mailbox Spectrum Mail Plus
USPS Informed Delivery color ride-along image

What Value Do Informed Delivery® Campaigns Add?


Informed Delivery Icon

Informed Delivery® Subscriber Statistics

Over 52 Million Subscribers And Counting

Signups Increasing By 18% Year Over Year Growth

66% Of People Open Their Alerts/Emails Daily

Informed Delivery Has An Average Click Through Rate Of 1.01%

United States Postal Service

Updated  January, 2023

New Movers Direct Mail Campaigns

Got A New Mover Direct Mail Campaign?

Adding Informed Delivery® for new movers is a no-brainer!
One of the main USPS marketing techniques for promoting ID to consumers is through change of address processing. When a consumer files a change of address they just need to check a box to add Informed Delivery®. This is a main reason for how the subscriber numbers are growing so quickly.
And this means that new movers have exceptionally high subscription rates. We have been seeing new mover match rates over 25%. New movers are already exceptional prospects for direct mail – add the power of Informed Delivery® to get an additional impression.

Add Informed Delivery® To Any Direct Mail Campaign For Only $149!


Need marketing help during the coronavirus pandemic? Spectrum Marketing Companies can help! Our expert marketing strategists are standing by to help you through this health and economic crisis. We have the marketing solutions, tools and guidance that you need in order to make it through these challenging times.

People are in their homes and have more time to read and look forward to receiving their mail more than ever. Now is a great time to market to them! Reach your target audience with one of Spectrum’s direct mail marketing solutions. Spectrum Mail Plus, our digital enhancement to direct mail, is a cost-effective omni-channel direct mail centric marketing program that integrates your mailing list with online ads for increased response. Informed Delivery is one of the integrated services as well. Contact us and we’ll help you determine the ideal marketing solution for your business

Direct Mail Marketing Strategies & Statistics for Black Friday Promotions

Are you ready? Black Friday is coming.

Direct Mail Marketing Strategies for Black Friday Promotions

Are you ready? Black Friday is coming.

One of the Biggest Shopping Days of the Year

The day after Thanksgiving, also known as Black Friday, kicks off one of the biggest shopping days of the holiday season. 


Between the coronavirus, increased adoption in online shopping, supply chain woes and several retail giants choosing to remain closed on Thanksgiving, retailers didn’t know what to expect during the five major online shopping days between Thanksgiving and Cyber Monday. While the Cyber 5 period looked much different than previous years, thankfully, that didn’t put a damper on spending. According to Adobe Analytics, online sales totaled a record $34.36 billion, up from $28.49 billion for the same period in 2019. ***

November and December make up 20% to 40% of annual sales for small to medium-sized businesses so make sure you are optimizing your ad spend. If you choose not to run a cohesive Black Friday direct mail marketing campaign, you could miss a large percentage of annual sales.

Put Your Best Offers in Customers Hands!

Create Even More Impact with One of Spectrum’s Eye-Catching Black Friday Direct Mail Solutions!

Deliver your Black Friday direct mail campaign before the competition so it stands out from the crowd.  Leverage one of Spectrum’s unique direct mail formats that include multiple sizes, folds, die-cuts and more to capture your audience’s attention. Of people who received a direct mail campaign, 87% were influenced to make a purchase.**
Black Friday promotional direct mail marketing

Leverage Spectrum’s Cross-Media Direct Marketing Solutions to Lift Your Campaign’s Response!

While consumers are opening their direct mail this November, make sure you’re integrating your Black Friday direct mail campaign with digital strategies. Extending your campaign to email, social media and/or IP targeted web banner ads has potential for increased response, engagement, and ultimately more sales.  Some companies think they can rely on only digital or email advertising.
Consumers start to feel overwhelmed by the sheer volume of emails they receive on Black Friday. As a result, a little over half of the emails (51%) were deleted within two seconds. The other half are viewed and certainly can be effective – and Spectrum offers the following solutions for extending your direct mail campaigns to digital. It’s important to try and make multiple impressions across all channels for your campaign. After all, multiple touches yield greater RESULTS.

Start Planning Your Black Friday Promotion Today

Don’t hesitate! Let’s plan your direct mail campaign now to ensure your campaign hits at just the right time this November. Contact Spectrum to learn more about our award-winning creative services and proven direct mail products so your campaign stands out from the crowd.

2021 Emerging Tech USPS Direct Mail Promotion and Incentive

2% USPS Postage Discount Promotion

2021 Emerging Tech USPS Promotion And Incentive

2% USPS Postage Discount Promotion
USPS logo
Spectrum Marketing Companies Logo

2% USPS Postage Discount Promotion


The US Postal Service continues to encourage the adoption of new technologies and implement systems that help the consumer connect from the physical world of direct mail to the digital environment. The objective is to continue to build on the powerful impact of direct mail but promote enhancements that increase its effectiveness and ROI as a marketing channel.
To further this effort, the USPS is running a unique promotion to encourage marketers to integrate “Emerging and Advanced Technologies” into their direct mail campaigns. Spectrum’s Spectrum Mail Plus service, when added to direct mail (details below), has been pre-qualified for this promotion. From March 1st to August 31, 2021, the USPS is offering a 2% discount on postage for any direct mail campaign using a qualifying technology like Spectrum Mail Plus. In addition, Spectrum Marketing Companies is adding a 2% discount on the rest of the campaign as an additional incentive.
Call your Spectrum representative to learn more and take advantage of this unique offer and enhance the results of your direct mail marketing campaign at the same time.


March 1, 2021 – August 31, 2021 (Must mail during this time period)








when mailing with a qualified “Advanced Postal Technology” which includes Spectrum Mail Plus during the incentive period.


to the rest of the campaign’s cost when you add Spectrum Mail Plus!


smp mailer dashboard
Spectrum MailPlus Direct Mail to Digital Logo

7 integrated digital technologies designed to target, attract, engage, and convert your best prospects.

Seamlessly integrated Direct Mail, Social Media, Mail Tracking, Online Follow-Up Ads and Call Tracking that maximize the impact of your marketing campaigns.
All monitored through a single client-side reporting dashboard!


Add Spectrum Mail Plus And Save!


The economy continues to open up. Now is a great time to take advantage of this great offer and reach out to your target audience with Spectrum Mail Plus, our digital enhancement to direct mail. It’s a cost-effective direct mail centric marketing program that integrates your mailing list with online ads for increased response. If you are looking to boost sales, promote products or services, or a sales event, then Spectrum Mail Plus can be particularly powerful. Contact us today to get started!

Direct Mail Marketing Trends 2021

Direct Mail Marketing Trends for Success

2021 Direct Mail Marketing Trends For Success

Direct Mail Marketing Trends for Success

Huge Opportunity To Beat The Competition

As the market continues to reopen and stimulus money is poured into a rebounding economy, increased competition and demand for creative and aggressive marketing practices cannot be ignored. Marketers who wait to engage will certainly miss opportunities for growth. At Spectrum, we’re helping clients navigate the current marketplace and working to develop 2021 marketing plans that will resonate with their audience for higher response, lead generation, and continued success.

Our clients have been asking our marketing experts: “How can Spectrum improve our direct mail results during these uncertain times?”

In this blog post, we’re going to highlight some key direct mail marketing trends and response-driven ideas and solutions on how to keep your marketing campaigns fresh. Keep your business on track for a successful year as the economy rebounds and we move closer to normalcy. Waiting isn’t going to cut the mustard!

Improved Targeting

Direct mail is the original king of marketing data. Response codes, lists, data cards, demographic selects, A/B testing and multiple variation testing have been around for decades, but the tools we leverage now are much more sophisticated. This is amazing because you can segment your audience and market to them more effectively than ever.
Data sources have more information than ever before. There’s a continued rise in real-time marketing analytics reporting where marketers are able to see how their campaigns are performing and the adjust targeting, messaging to optimize performance.
Your message must be specific to the person receiving your marketing collateral. The more specific you are with identifying demographics the more efficient your marketing will be. Also, your bottom line will thank you.

Direct mail can be very granular with data targeting the right audience at the right time, making it a very powerful marketing and response channel.

Integrate With Technology

Personalization on direct mail letter


Creating personalized messaging in your direct mail strategy has always been a goal. But, it’s more necessary than ever since consumers respond at much higher levels when the messaging closely meets their needs. Personalization is more than just adding a first and last name to your paragraph copy. Serve returning customers different offers and a different message entirely than new customers is a great example.
Utilize Spectrum’s VDP (Variable Data Printing) tech to enhance direct mailings with truly customized, highly relevant offers.


Tailor the experience to different groups specifically. For example, auto service repair shops can send staggered campaigns based on customer behavior throughout the year and internal data on their purchasing habits and vehicle specifications. Relevance is important in personalization and using as much data on your customers will be critical in creating that 1-to-1 engagement that drives sales.


Empathy is another element that is critical when communicating your message in 2021.  Understanding how your clients and customers are feeling and building connections with them is more important than ever. Spectrum’s creative team can assist you with developing copywriting that will help you express your goals.

Omnichannel Marketing


What does omnichannel marketing mean many ask? It’s not just marketing on multiple channels. You’re probably doing that already with your social media campaigns, search ads, and more. True omnichannel marketing is when multiple channels work together with the same coordinated message targeting a singular data-driven audience. This can be particularly effective when running sales promotions or events.

Touching your audience with a consistent message across direct mail, Informed Delivery, social media, your website or landing page, and online display ads with Google Ads provide the repetitiveness necessary for success.

  • Key Stat: A combined physical and digital presence can help brands increase their impact by 32%, according to ROI Genome data.
Powersports Motorcycle

Informed Delivery


Informed Delivery® is a free subscriber (30+ million as of today) based email notification service offered by the United States Postal Service. Residential consumers receive a digital preview of their household’s incoming mail scheduled to arrive soon directly in their email inbox! Informed Delivery® allows subscribers to view greyscale images of the exterior, address side of letter-sized mail pieces and track packages in one convenient location.*

  • Engage simultaneously through print media and digital advertising
  • Use informed delivery to enhance your product offering or drive traffic to your store and website.
Spectrum Informed Delivery

Direct Mail Retargeting


With Spectrum’s LeadMatch service you can now match physical mailing addresses of unique visitors who came to your website or landing page from your direct mail piece. You’re able to sort leads by geographic area and then mail those highly interested prospects a follow up marketing piece.

Increase your campaign success by reaching out to highly engaged prospects who visited your website or landing page.

Spectrum Mail Plus orthodontics

Take Advantage Of Postal Promotional Rates


The USPS has a program giving mailers a 2% discount for incorporating new and emerging marketing and print technologies with mail that’s delivered in 2021.
By working with Spectrum, you’ll already have the advantage of these discounts as well as those we provide through our advanced mail processing and postal logistic services.

Reach out to your dedicated Spectrum marketing expert or contact us today to learn more.


Killer 2 mailer

Captivate With Unique Mail Formats


Keeping the format of your mailer and the creative unique and memorable is critical in capturing the mail moment. Entice your customers with powerful offers they can’t resist. Try testing new formats. Capture customers attention by sending something to your customers they have never seen from you before. Show your passion with high impact graphic design.